Product Disclaimer

⚠️ Product Disclaimer ⚠️

Thank you for choosing Aloha Skin. Please read the following terms carefully to understand our product source and store policies:

  1. All items sold by Aloha Skin are authentic parallel-imported products sourced from trusted suppliers to ensure genuine origin.
  2. We are not an official distributor of the listed brands. All trademarks and copyrights belong to their respective brand owners. All photos and descriptions are for reference only.
  3. Product colour or packaging may vary due to photography lighting, display settings, or manufacturer updates. Actual product shall prevail.
  4. Delivery and customs clearance may be delayed due to shipping, customs, policy changes, or other logistics-related factors. Please allow for potential delays.
  5. Once an order is placed and payment is confirmed, no cancellations, returns or exchanges will be accepted unless the supplier is out of stock (please refer to our Returns Policy for details).
  6. Returns will not be accepted for reasons such as personal preference, skin reactions, or subjective judgement.
  7. Outer packaging may have minor dents or scratches from transit; these do not affect product quality or use. Some items may ship without outer boxes.
  8. Aloha Skin reserves the right to finalise shipping arrangements. In the event of supplier shortages, customers will be notified and refunds or alternatives will be provided promptly.
  9. For hygiene reasons, opened or used products cannot be returned or exchanged unless proven defective. Please contact us within 24–48 hours of receipt with photo evidence if any product defects are found.
  10. Cosmetic Use Only: All products are intended for cosmetic/skincare use only and are not medical products. Information provided is for promotional purposes and does not constitute medical advice or a guarantee of specific results.
  11. Patch Test Recommendation: We strongly recommend performing a patch test (e.g., behind the ear) before full application of any new product. Aloha Skin shall not be held liable for any individual skin reactions or allergies. If irritation occurs, discontinue use immediately and consult a medical professional.
  12. Information Accuracy: While we strive for accuracy, Aloha Skin does not warrant that product descriptions or other content are error-free. We shall not be liable for any consequences arising from reliance on information provided on this website.
  13. Governing Law: These terms and your use of this website are governed by and construed in accordance with the laws of the United Kingdom.

🛍️ Aloha Skin UK is committed to providing a transparent and genuine shopping experience. For any product or delivery enquiries, please email us at info@alohaskin.co.uk.

By placing an order with Aloha Skin, you acknowledge and agree to the above terms.